Frequently asked questions

Students use it for structured exam practice, parents follow progress, tutors provide feedback, and administrators manage the learning environment.

A submitted paper is reviewed against its rubric. Tutors can record marks, corrections, and a practical mind shift for the learner.

Yes. The responsive web experience works on modern mobile browsers, and a versioned mobile API is available for native app development.

Access is role-scoped. Parents see their own children, students see their own records, and tutors see only assigned learners.

Contact your account administrator. Users with two-factor authentication can also use one of their one-time recovery codes.